Payment_delivery guide

If you live in Japan, click here.

 

 International Shipping

We will ship to worldwide with EMS.

The items will usually ship within 3 business days.
Item are shipped from Okinawa JAPAN using EMS, will reach most of the
countries around 10 days.

Zone First
Zone
Second
Zone
Third
Zone
Weight Asia Oceania

North America

Central America

Middle East

Europe South
AmericaAfrica
Up
to 500g
1,400
yen
2,000
yen
2,200
yen
2,400
yen
Up
to 600g
1,540
yen
2,180
yen
2,400
yen
2,740
yen
Up
to 700g
1,680
yen
2,360
yen
2,600
yen
3,080
yen
Up
to 800g
1,820
yen
2,540
yen
2,800
yen
3,420
yen
Up
to 900g
1,960
yen
2,720
yen
3,000
yen
3,760
yen
Up
to 1.0kg
2,100
yen
2,900
yen
3,200
yen
4,100
yen
Up
to 1.25kg
2,400
yen
3,300
yen
3,650
yen
4,900
yen
Up
to 1.5kg
2,700
yen
3,700
yen
4,100
yen
5,700
yen
Up
to 1.75kg
3,000
yen
4,100
yen
4,550
yen
6,500
yen
Up
to 2.0kg
3,300
yen
4,500
yen
5,000
yen
7,300
yen
Up
to 2.5kg
3,800
yen
5,200
yen
5,800
yen
8,800
yen
Up
to 3.0kg
4,300
yen
5,900
yen
6,600
yen
10,300
yen
Up
to 3.5kg
4,800
yen
6,600
yen
7,400
yen
11,800
yen
Up
to 4.0kg
5,300
yen
7,300
yen
8,200
yen
13,300
yen
Up
to 4.5kg
5,800
yen
8,000
yen
9,000
yen
14,800
yen
Up
to 5.0kg
6,300
yen
8,700
yen
9,800
yen
16,300
yen
Up
to 5.5kg
6,800
yen
9,400
yen
10,600
yen
17,800
yen
Up
to 6.0kg
7,300
yen
10,100
yen
11,400
yen
19,300
yen
Up
to 7.0kg
8,100
yen
11,200
yen
12,700
yen
21,400
yen
Up
to 8.0kg
8,900
yen
12,300
yen
14,000
yen
23,500
yen
Up
to 9.0kg
9,700
yen
13,400
yen
15,300
yen
25,600
yen
Up
to 10.0kg
10,500
yen
14,500
yen
16,600
yen
27,700
yen

 Payment

 We will accept payment via Paypal and Stripe only.

Your ordered items will be shipped out only after your payment is settled.
 
NOTE:
・Import duties, taxes, and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
Please check with your country’s customs office to determine what these additional costs will be prior to bidding buying.

 

 Politics and Guarantee

MACHIDAYA 14 DAYS GUARANTEE

When you purchase an item from MACHIDAYA, you’re covered by our exclusive 14 Days Satisfaction Guarantee.
If an item arrives at you with a factory defect that is abnormal and can be corrected, report that defect within 14 days of your purchase date and MACHIDAYA will arrange to replace it at no cost to you…we cover both return shipping and replacement shipping costs!
Please contact us before you send back and take photos of your item to clearly show any damage or unusual aspects of it.

RETURNS AND EXCHANGES

If you are not satisfied with your purchase, you can return most items within 14 days of the sale date for a refund of the purchase price.
Shipping costs are not refundable.
The item must be in factory-new condition complete with all of the original packaging, manuals, and other provided accessories.

For any items that are received defective or damaged, MACHIDAYA will replace the product at no charge to you once the item is returned.
Please contact us and take photos of your item to clearly show any damage or unusual aspects of it before you send back.

If you have any questions about our 14 Day Guarantee or anything else, please contact us.

===================

Important: Our shop is a full membership site, and member registration is completed at the same time as the purchase. For the management and handling of personal information, please see the privacy policy. 

About management and handling of personal information.
Machidaya Corporation, the name of shop:Sanshin shop Machidaya will take the following measures with due consideration to proper management and use of customer’s personal information.

・ 1.Definition of personal information
“Personal information” is information on surviving individuals, which can identify a specific individual by name, date of birth or other description included in the information, and easily collated with other information It means that you can identify specific individuals by doing so.

・ 2.Collection of personal information
This shop is managed as a full membership shop.
And we collect customer’s personal information at the same time as member registration when you purchase the item.
In collecting it, it depends on legal and fair means clearly describing the purpose of use.
Personal information of the person who ordered:Service implementation, delivery of goods, delivery of direct mail and distribution of e-mail magazine

Personal information collected at this shop is as follows.

A) Your name, phonetic
B) Address
C) Telephone number
D) E-mail address
E) Password
F) Shipping address information
G) Date of birth
H) Deal history with this shop and its contents
I) Information that a specific individual can identify by combining the above

・ 3.Use of personal information
In this shop, the purpose of using personal information deposited from the customer is as follows.

A) Confirmation and inquiry of your order
B) Confirmation of product shipping, inquiry
C) When replying to inquiries
D) Product related information provision
E) Sending Direct Mail: We will use the address we received from the customer for sending the direct mail we will send from our company. If you do not wish to receive direct mail, please cancel by e-mail, telephone, or fax to our company. Please apply in advance after agreeing.
F) Sending Mail Magazine: We will use the e-mail address we got from the customer for sending the e-mail magazine (including advertisements) sent from us. If you do not wish to receive an e-mail newsletter, please cancel by the cancellation procedure stated in the mail magazine sent from us. Please apply in advance after agreeing.
G) Follow Mail: This is an e-mail that follows customer membership registration and follows instructions on how to use them. If you do not wish to send follow-up mail, please cancel by e-mail, telephone, or fax to our company. Please apply in advance after agreeing.
H) If the above E), F), G) are canceled, the members’ rights will be canceled and you will not be able to log in.

In this shop, we will not disclose/provide personal information to third parties without your notice except in the following cases.

A) In cases where it is based on laws and regulations, or when it is necessary for a government agency or a local public entity or a person receiving a consignment to cooperate in carrying out the affairs prescribed by laws and ordinances
B) In cases where it is necessary for the protection of the life, body or property of a person, and it is difficult to obtain the consent of the person himself/herself
C) When exchanging personal data at affiliated company of the company that operates this shop

· 4. Safety management of personal information
Safety management of personal information deposited from customers takes rational, organizational, physical, human, technical measures by service providers. In this shop, we will endeavor to prevent danger such as unauthorized intrusion of personal data, loss of personal information, falsification, leakage etc. by carrying out appropriate handling according to relevant laws and regulations.

· 5. Correction and deletion of personal information
Please inform us of the correction/deletion of the personal information deposited from the customer from the following inquiries.
Also, if you register as a user, you can correct personal information from the menu “My Account” on this site.

· 6. About the use of cookie
We may use cookies to provide better service to our customers, but this does not allow us to gather information that can identify individuals, and we will not violate your privacy.
Also, if you do not wish to accept cookies, you can change them with browser settings.
※ cookie is information that is transmitted from the server computer to your browser and stored on the hard disk of the computer you are using.

· 7. About using SSL
When entering personal information, we use SSL (Secure Sockets Layer) technology for the purpose of securing security, in order to prevent this information from being intercepted, disturbed or falsified.
* SSL is a function to prevent eavesdropping and prevent data tampering by encrypting information. By using SSL, it becomes possible to send information more safely.

· 8. Contact us
Machidaya Corporation / Machidaya
TEL 098 – 958 – 3090
FAX 098-982-9487
Email info@okinawa2.com

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